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Legal

Refund Policy

Last updated November 11, 2026

Because every document is shown in a full live preview before you pay and is delivered instantly, purchases are generally final. We still want you to be satisfied, so we refund in the situations below.

We will refund you if

  • You were charged but could not download your document, and we cannot fix it within 48 hours.
  • You were charged more than once for the same document.
  • The PDF is materially different from the preview you saw before paying.
  • A technical error on our side made the document unusable.

We generally do not refund

  • Documents downloaded and used after purchase.
  • Mistakes in the information you entered (we're happy to help you regenerate a corrected copy).
  • A change of mind, or a counterparty or agency preferring a different form.

How to request a refund

Email vitalika.limited@gmail.com within 14 days of purchase with the email address used at checkout and a short description of the problem. Approved refunds are issued to the original payment method through Stripe and usually appear within 5–10 business days.

Corrections

Made a typo? Contact us within 14 days and, where reasonable, we will help you produce a corrected copy at no extra charge.

Questions about this policy? Email vitalika.limited@gmail.com.